Terms of service

Effective 15 September 2026. ItemScene by Zuplix is operated by EURL Automation NC, a single-member limited liability company with share capital of 100,000 XPF. Registered office: 3 rue Maria Callas, 98835 Dumbéa, New Caledonia. RIDET: 1 667 583.001 (RID 1 667 583). RCS Nouméa: 1 667 583, registered on 14 April 2026. Trading name: Zuplix. Publication director: Franck Layec, manager. Contact: zuplix.agency@gmail.com.

The service

ItemScene helps you remove backgrounds, compose product scenes and export images. Free local tools and paid monthly subscriptions are available. Starter costs USD 29 per month for 40 AI background credits; Growth costs USD 59 per month for 100 credits, added after each confirmed monthly payment. An invitation does not create a paid subscription.

Your content and account

Use only images you own or have permission to process and publish. You retain your rights in your uploaded content. You permit us to process it to provide the features you request. Keep your account credentials private. Do not upload unlawful content, attempt to access other accounts, overload the service or bypass credit controls.

Results and storage

AI-generated backgrounds can contain unwanted details. You are responsible for reviewing the final composition and any advertising claims. We do not guarantee a sales result, exact output or exclusive rights in generated material. Export and retain copies of images you need. Saved compositions are held in your browser and may be lost if you clear its storage or change devices.

Paid monthly plans

For purchases through Paddle, Paddle acts as the authorised reseller and handles billing. Its Buyer Terms govern the purchase alongside applicable consumer rights; these ItemScene terms describe your use of the software.

The selected checkout will show the recurring price, taxes and billing interval before confirmation. Credits are added after a confirmed payment; one completed AI background consumes one credit. Credits are not money and cannot be transferred. Unused credits carry over. A failed request may require review if the provider outcome is uncertain. A refund or payment dispute can pause paid features while it is reviewed.

Subscriptions renew monthly until cancelled. Use the management link in your Paddle receipt or contact Paddle to stop future renewal. Cancelling renewal does not automatically remove credits already added to your account. Those credits have no automatic expiry under the current plan and remain usable while your account and the service are available, subject to the account restrictions described here and any refund or payment-dispute reconciliation. Cancellation does not itself refund unused credits; applicable refund and consumer rights still apply. No new monthly credits are added without a confirmed payment. Cancellation and refund details are on our refund page. Applicable mandatory consumer rights remain unaffected.

Support and changes

Report technical issues through your account support inbox or by email. No continuous availability or fixed response time is currently promised. We may maintain or change the service and will communicate material changes affecting an active paid plan. We may restrict accounts used unlawfully or abusively. Nothing in these terms excludes rights or liability that cannot lawfully be excluded.